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NOOC's Cancellation Policy
Before Arrival - The
Cooling-Off Period
If you submit an application form
and you are successful in being offered accommodation we will notify
you in writing of our offer of accommodation.
If your booking is for a stay of
over 28 days we will request a booking deposit of £200 to be paid
before we will confirm a booking.
Once we have received your
£200 booking deposit, or in the case of bookings of under 28 days,
your written acceptance of our offer of accommodation, we will send
you written confirmation of your booking (via email, fax or letter)
and you will then have a 'cooling off period'.
This means that you may cancel
your booking within 7 days of your receiving our booking
confirmation. This cancellation must be made in writing (via
email, fax or letter) and received by us within 7 days of your
receiving the booking confirmation. You will then receive a
full refund of the deposit that you have paid to the North Oxford
Overseas Centre (less any bank charges incurred in returning the
deposit to you).
The cooling-off period does
not apply if the booked stay starts within 7 days of the completion
of the booking and the sending of the booking confirmation.
Before Arrival - Cancelling
more than 28 days in advance
If you wish to cancel your
booking after the cooling-off period and more than 28 days before
your booked arrival date you must notify us in writing (via email,
fax or letter).
If you have booked a stay of
less than 28 days you will be required to pay the charges for the
total booked period.
If you have booked a stay of
over 28 days you will be charged a 25% administrative fee from your
£200 booking deposit - this equals a charge of £50. The
remainder of the booking deposit (£150) will be refunded to you
(less any bank charges fees incurred in returning the deposit to
you).
Before Arrival - Cancelling
less than 28 days in advance
If you wish to cancel your
booking less than 28 days before your booked arrival date you must
notify us in writing (via email, fax or letter).
If you have booked a stay of
less than 28 days you will be required to pay the charges for the
total booked period.
If you have booked a stay of
over 28 days none of the booking deposit will not be refunded to
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