Yes. Guests are allowed.
-
A folding bed and bed linen can be
provided for a resident's family member or a friend
for a maximum of ten nights. There is a small charge for this.
-
If there is a spare room a resident
may book this for a guest. A charge will be made for any
guest staying at the Centre and this charge will be calculated per
night.
What kitchen facilities
are provided?
In the main residents' kitchens there are fridges and freezers (with
allocated space for each resident). There is an oven (gas) and a
grill (gas) and gas hobs. There are toasters and electric kettles
and a microwave. There are also various other cooking utensils and
equipment.
Each resident (without their own kitchen) is provided with:
-
a saucepan
- a frying pan
-
a bowl and plates
-
cutlery (table knife, fork, spoons)
-
a mug and a glass
-
two wooden spoons
Each room also has an electric kettle.
Residents with their own kitchen are provided with a fridge (some rooms
also have freezer space), hob, kettle and toaster. Pots and pans,
cutlery, crockery, mugs and glasses and some basic cooking equipment.
Some rooms also have an oven and grill.
Yes. In each building there
is a laundry room. Each laundry has one washing machine and one
drying machine. You must provide your own soap/washing liquid.
The machines are operated by coins. One washing cycle costs £1.20
and one drying cycle (20 minutes) costs 40 pence.
There is also an ironing board and
iron in each laundry and some laundry baskets. There are also drying
racks inside and outside.
Yes. During the academic
term time we hold a social event approximately once every two weeks.
Please see the
Socials page for more information.
Yes. The Centre is centrally
heated and there is a radiator in each room. These can be
controlled by residents via a temperature control valve on each
radiator.
If residents from warmer climates
find that they are still cold, we can provide extra blankets.
Yes. In each building there is a
television lounge where there is a television, a video
and DVD player. We can
access the terrestrial channels (BBC1, BBC2, ITV, C4 and five) as well
as the freeview digital channels.
If you want to have a television
in your room you can - but you will need to buy a television license
(this is currently £139.50 per year).
Is there a telephone I can use?
Yes. There are telephones on
each corridor. These corridor telephones accept incoming calls but
do not accept outgoing calls unless they are free of charge.
Telephone calls that are free of charge include the emergency services
(999) and any telephone number that starts 0800 or 0500. You can
buy international phone cards that have 0800 access numbers. These
can be used to make calls from the corridor telephones. The office
sells one type of card and others are available locally.
Can I bring personal electrical equipment (e.g. radio, hairdryer, TV,
computer)?
Yes. In order to ensure
safety in the building we ask to check each electrical item you bring
before you use it. Please remember that the UK has three pin
sockets so you will need to bring suitable adaptors with you or purchase
them in the UK. The electricity supply is 240 volts AC.
Can I bring a
bike/car? Where can I park it?
You are welcome to bring your own bicycle or car with you. We have
bicycle sheds at both buildings and there are two car parks (for
approximately 6 cars each).
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Do you provide any
kitchen storage space?
Yes. There is allocated kitchen storage space in each main
kitchen. On average each resident is allocated one cupboard to use
as storage. We also provide fridge space (normally one fridge
shelf) and freezer space (normally half a shelf).
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What bathroom facilities are provided? How many people share a bathroom?
Where rooms have shared bathroom facilities we provide a toilet,
washbasin and shower for residents to use. The number of people
sharing a shower/toilet ranges from 2 to 6. Shared bathroom
facilities are cleaned 6 times per week.
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Is there any restriction on when I enter and leave the building?
No. Each resident is issued with their own room key and outside
door key. This means that you can come and go when you like.
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How do I make a booking?
To make a booking you need to complete an application form. First
read the information relating to
applying
for accommodation and then you
can complete an on-line application form. Some countries
experience technical difficulties with submitting the form so if you
need a text version of the form please
send an email or fax.
Once you have sent an application form we will contact you to let you
know if we can offer you accommodation. Depending on how long you
want to stay for, if an offer is made we will ask for a booking deposit
to confirm the booking. More information about this can be found
here
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We are a couple/family can we book a single room?
No. Single rooms can only be occupied by one person.
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Can I book
accommodation for less than 7 nights?
No. Between 1st October and 30th June we do not accept bookings
for less than 7 nights. Between 1st July and 30th September we do
not accept bookings for less than 14 nights. This is because our
accommodation is provided for medium-long term bookings.
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How do I pay the deposit? What happens to the booking deposit once
I arrive?
If we are able to offer you accommodation we will send you information
about how to pay the booking deposit. We accept cash, cheques and
bank transfers but cannot
accept credit card payments.
Once you arrive at the Centre your booking deposit become a security
deposit against damage to your room. If everything is satisfactory
when we check your room at the end of your stay your full deposit will
be refunded to you.
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How big are the rooms?
Because of the age of the buildings only a few of our rooms are a
'standard size'. As a result we cannot provide exact sizes for our
rooms. In order to gain an impression of the size we have provided
photographs
of
some of the rooms.
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Do you provide internet access? What does 'internet provided'
mean?
Yes. We provide internet access to all the rooms at 117 and 107.
This means that there is 24 hour internet access in each room and this
facility is included in the cost of the room. You need a network
card in your computer to connect to the Internet.
The network is designed to be used
for web browsing and internet. It does not support access to
Universities' Virtual Private Networks, nor is it suitable for
downloading or sharing large files. It is included in the cost of
the room and there is no refund if you do not use the connection.
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What furniture is provided?
In each room there is a desk,
chair, bookshelves, drawers, wardrobe and bed. There is also a
washbasin in each room.
Some rooms also have bedside
tables and armchairs. Some larger rooms have an additional table
and chairs.
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Is bed linen
provided? Do you provide towels?
We provide bed linen. This consists of a duvet, pillow, sheet,
duvet cover and pillowcase. These are changed once per week.
We do not provide towels and you should bring these with you.
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How accurate is the vacancies page? What does 'On Offer' mean?
The vacancies page is updated at least once per week.
However, please do not assume that if a vacancy is listed that room will
automatically be available for you.
If a room is listed as being 'On Offer' it means that it has been
offered to another applicant but the booking has not been confirmed yet.
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How can I contact the Centre?
You can contact us by email, telephone or post. Please see the
Contacts
page for further information.
To send an enquiry please click
here.
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The
application form will not send, what can I do?
Sometimes people experience problems in submitting the application form.
If this happens please contact us via email and we will send you a text
version of the form (either by email or by fax (if you give us your fax
number).
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I
have found a fault with one of the pages, what shall I do?
Please tell us so that we can fix the problem!
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Where is the Centre located? How far is the Centre from the city
centre/ university/ nearest shops?
Please see the
Location
page for this information.
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How do I get to the Centre?
Please see the
Travel
and Location page for this information
(see above).
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How much do the rooms cost?
Please see the
Charges
page for this information. If you have any further questions
please
contact
us.
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What is included in
the price for the room?
Rental charges include heating, lighting, water and electricity.
Internet access is also included.
The weekly laundering of bed linen is included but your own personal
laundry costs are not.
We do not provide any food/catering.
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How can
I pay the charges? Do you accept credit cards?
Charges can be paid by cash or cheque or bank transfer.
We can also accept debit
and credit card payments. Credit card
payments incur an extra charge of 2%, which is the amount NOOC is
charged by the bank.
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Are the charges made weekly or
monthly? When is the rent due?
Charges are payable monthly at the beginning of the month.
Invoices are sent out on the first day of each month with approximately
five working days in which to pay.
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I
want to cancel my booking, what will happen to my deposit?
Please see the
Cancelling page for this information.
If you have any further queries please contact us.
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